FAQs

Do you have an Event minimum?

Our event minimum for local events is $500. We do offer “Grab N Go” Balloons and Rentals.

(You must pick up and have a large vehicle to fit items)

 

What location do you service?

We are located in Jacksonville but wanderlust is our middle name. We are always up for a road trip for an additional cost.

 

How far in advance should I book?

The sooner the better! We recommend at least 2 months in advance but we require 2 weeks notice. Last minute inquiries may require a 100% deposit.

 

How do I pay for my decor?

After our team discusses all details with you we will send you an invoice and you will be able to pay with Debit or Credit. We require at least 50% deposit to book and the remainder balance due 1 month/1 week before the event!

 

What should I know about latex balloons?

Our latex balloons are biodegradable which means they oxidize over time and can become matte. Installations outside will only last a day or two depending on the weather. We always try our best with outdoor installs but there should always be a Plan B especially with our crazy Florida weather! We also ask you to please recycle your balloons once used!

 

Why is there a delivery, set-up, pick-up and or strike fee?

Our delivery charge depends on the location of the event and starts at $75. While most decor items includes a standard setup fee, a separate set-up fee may be charge depending on the complexity of the installation and where special rigging, framework or equipment is required. A strike charge is when we return and remove the decor and retrieve our equipment, this is not required for all decor items. We also require all rentals have balloons removed and disposed of before pick up if not we charge a $75 for a balloon strike fee. 

How long do balloons last?

Indoor– Many air filled balloon designs can last weeks indoors! The longevity of the balloons will depend on the environmental conditions of the space.

Outdoor– We cannot guarantee that balloons will last any specific amount of time when used outdoor. The sun, heat, wind, rain, etc., affects the lifespan of the balloons.

*We do not support or sell balloons for outdoor balloon releases!

 

Do you donate balloons or offer discounts to non-profit organizations?

We love our city…DDUUUUVVALLLL and love to support a good cause! Please reach out to us to discuss your organization and we hope we can help!